Do you offer telehealth sessions?

Yes. All of our therapists offer telehealth sessions. It is important to check with your insurance provider to determine coverage. While many insurances are providing coverage for telehealth services through a certain date during the pandemic, it is important to know how long this will continue and if your policy covers this for your specific provider after the exceptions are lifted.

Do I need a referral to be seen?

No, you do not need a referral to receive services at LifeWorks. While it is common for us to receive referrals from doctor’s offices, schools, attorneys, community providers, etc., it is not necessary.

What types of insurances does LifeWorks accept?

LifeWorks accepts most private insurances, as long as there is mental health coverage on the policy.  Some insurances we accept are: Wellmark, Aetna, Tricare, Health Partners, Midlands Choice, United Healthcare, Medicaid (Title 19), and Crime Victim Assistance Funds.  We also offer a self-pay rate for those who do not have coverage.

It is important to contact your insurance provider to determine coverage for mental health services.

PRO BONO:  At times we have graduate students from Drake and the University of Iowa, completing internships/practicums, who are able to see clients with no insurance for free, under the supervision of a licensed therapist.

What do I need to bring to my first session?

Please bring yourself, and your insurance card. We can help with everything else. If therapy services are for a child, it is necessary that the legal guardian is present.

What ages are appropriate for therapy?

LifeWorks provides therapy services for children as young as 3 through the end of the life spectrum.

How long are sessions?

Typical therapy sessions last between 45-50 minutes.

How often do I need to be seen?

The frequency of therapy sessions will be determined by you and your therapist dependent on your specific needs.